Quote:
Originally Posted by JackieLikesVariety
I think I also have a bunch of apps - are they different from the 4 programs I listed? I haven't been able to get back to the place where I saw them. for some reason I have trouble finding things on the computer. finding things on the web is what the device wants to do.
I see the model number Model 840 G3 and can sure look it up on the HP webstite, which wants me to create an account and sign in - not sure if that's justified.
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In the bottom left corner of your screen, there's a Windows icon; that's the Start Menu. Apps live there.

Also the gear icon which brings you to Settings. (But me, I leave shortcuts to the 30 or 40 apps I use most often scattered all over my Desktop because
I'm a filthy slob double-clicking a shortcut is ever-so-slightly faster than clicking a Start Menu and then a shortcut.)
In my experience with HP, getting involved with their User Experience stuff (creating an account, signing in, yaddayadda) has usually been a frustrating and unhelpful waste of time. But YMMV. There's a lot of redundancy and hand-holding in their User Experience, but sometimes it's helpful to have a little hand-holding.

The HP Help stuff is basically what
Rad Ed suggested you nuke, except turns out it wasn't there to begin with.
Also, I'll +1
Bumbershoot's recommendations of AdBlock Plus and Malwarebytes. Good helpful freeware. Malwarebytes also has a paid Premium version that I personally find worth springing for. My usual advice is to use free antivirus but paid Malwarebytes, if the budget only has $ for one of those. I have a desktop tower that's pretty much solely dedicated to seeding (legal) music torrents 24/7, which exposes that computer to The Whole Dang Internet, and premium Malwarebytes has kept it Evildoer-Free for years. Every day, it reports dozens of intrusions blocked.